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Metro location, mid-level generalist role, and known enterprise brand increase competitive applicant density.
Requires specialized IDP, OCR, and SaaS integration skills, limiting cross-industry transferability.
Explicit 5+ years requirement plus mandatory technical integration and IDP experience raises screening strictness.
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Lead technical engagements with enterprise customers to ensure successful integration and optimization of ABBYY's intelligent document processing platform.
Conduct detailed technical assessments to quantify business value and map gaps between current and desired architectures for actionable recommendations.
Manage multiple customer projects simultaneously, troubleshoot technical issues, and collaborate internally to drive product improvements and support renewals/expansions.
5+ years in a technical customer-facing role such as Pre-Sales, Solutions Engineering, Professional Services, or Technical Account Management.
Experience with SaaS platforms is mandatory.
Proficiency in at least one programming or scripting language (e.g., JavaScript, Python) sufficient to read and troubleshoot integration code.
Practical experience with REST APIs including OAuth 2.0, SAML 2.0, debugging tools like Postman, and familiarity with data formats like JSON and XML.
Experience specifically with intelligent document processing (IDP), OCR/ICR, or related document/content intelligence platforms and enterprise automation systems.
Ability to operate comfortably in technical discussions with engineers as well as strategic business conversations with executives and stakeholders.
Track record of managing multiple complex technical customer engagements, providing technical ownership, and delivering quantifiable business outcomes.