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Bengaluru mid-level Salesforce role with strong employer brand but niche ServiceMax requirement.
Salesforce skills transfer broadly, but ServiceMax and MuleSoft experience narrows cross-industry fit.
Explicit years, mandatory Salesforce experience and ServiceMax skills increase filtering rigor.
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Provide technical support and administration for ServiceMax and Salesforce platforms, including managing custom objects, workflows, triggers, and integrations.
Ensure data quality and system performance by monitoring, troubleshooting, and resolving user-reported issues within defined SLAs.
Collaborate with technical architects, delivery teams, and end-users to implement system enhancements and maintain applications with continuous testing and debugging.
Bachelor’s degree in Computer Science, Information Systems, or related field.
Minimum 4 years of Salesforce implementation experience.
Minimum 2 years of experience with ServiceMax application.
Proficient in Salesforce/ServiceMax administration including security models, custom objects, validation rules, reports, and Data Loader tool.
Experienced in both Salesforce and ServiceMax platform administration with a demonstrated ability to troubleshoot and optimize system performance.
Capable of collaborating with architects and delivery teams to reduce recurring technical issues and implement system improvements.
Familiar with integration technologies such as MuleSoft and ERP systems, preferably with knowledge of databases like Oracle or SQL Server and Field Service domain experience.