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High due to common Project Manager title, mid-level (5yr) requirement, metro role, and broad client-facing scope.
High because the role requires sector-specific food safety certification knowledge and regulatory compliance experience.
Medium due to explicit 5-year minimum and required certification/regulatory experience but limited formal certification demands.
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Lead and manage food production certification projects ensuring client facilities meet relevant food safety standards and regulations.
Serve as primary client contact to coordinate certification services, maintain client relationships, and meet KPIs for certification processes.
Manage application reviews, certification documentation, and provide customer education/training on standards and audit processes.
Bachelor’s Degree or equivalent combination of education and work experience.
Minimum 5 years of experience in a client-facing account management role.
Knowledge of certification principles, practices, regulations related to facility compliance.
Strong communication skills across various platforms including phone, email, meetings, and training.
Experienced in managing certification projects specifically in food safety or related compliance environments.
Skilled in client consultation and advisory roles with demonstrated problem-solving and project management capabilities.
Able to effectively educate clients on standards and audit processes, balancing technical knowledge and customer relationship management.