Back
Metro location, common generalist title, mid experience band, and broad skillset drive high competition.
Core operations skills are transferable but preferred EdTech/hardware experience raises domain specificity.
Explicit 2–5 years requirement plus Tier-1 education and industry preferences increase screening rigor.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Lead end-to-end operations including order fulfillment, logistics, installation, and service delivery across India.
Optimize workflows to reduce turnaround time, lower operational costs, and improve customer satisfaction (CSAT, NPS).
Develop and enforce SOPs, build predictive models and dashboards, and coordinate cross-functional teams for operational excellence.
Bachelor’s degree from Tier 1 Institute in Business Administration, Engineering, Supply Chain, or Operations Management (MBA/postgraduate preferred).
2 to 5 years hands-on experience in Operations, Order Management, Supply Chain, or Field Operations Delivery.
Experience in EdTech, Consumer Durables, IT Hardware Distribution, or Tech-enabled Logistics is highly desirable.
Proficiency with MS Excel for data analysis plus working knowledge of ERPs, OMS or CRM software.
Experienced in managing large-scale hardware supply chains and field service delivery operations with a focus on efficiency and quality.
Strong analytical skills with ability to use data and automation to optimize operational workflows and cost structures.
Able to lead cross-functional collaborations between Sales, Finance, Legal, and Customer Support under tight timelines.