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Tier-1 firm, metro roles and mid-level experience increase competition, specialized LLM/Ops skillset reduces candidate pool.
Technical platform and LLM/Ops skills are transferable across industries but require specialized experience, so medium sensitivity.
Many mandatory infrastructure, cloud, CI/CD and LLMOps requirements create a high-filter hiring process.
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Manage client relationships and lead service delivery within Managed Services to streamline operations and enhance efficiency.
Design and develop automation frameworks and business process automation solutions to optimize client operations.
Oversee project and operational performance management, drive continuous process improvements, and collaborate with delivery teams to mitigate risks.
Bachelor's degree is mandatory.
Minimum 5 years of relevant work experience required.
Strong expertise in DevOps or platform engineering with production deployment ownership.
Deep hands-on experience with CI/CD, Docker, Kubernetes, Terraform/IaC, AWS deployment services, and deploying LLM and agentic applications (LLMOps).
Experienced in leading automation framework design and business process automation within managed services.
Skilled in operational performance management and continuous process improvement initiatives.
Proficient in digital transformation, analytical problem-solving, and stakeholder engagement aligned to service management objectives.