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Senior niche ServiceNow architect at Accenture in Pune: strong brand and metro raise competition, but seniority and specialization reduce density.
Role demands deep ServiceNow ITOM/CMDB expertise, making cross-industry transfers limited.
Explicit 15-year minimum and mandatory ServiceNow ITOM expertise and certifications make shortlisting highly strict.
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Own and define the technical architecture and roadmap for enterprise ServiceNow solutions focusing on ITOM, CMDB, Discovery, and ATF.
Lead design workshops, produce architecture documentation, and ensure platform governance, code quality, scalability, and performance.
Mentor technical teams, conduct architecture/code reviews, and oversee integration strategy with enterprise systems and cloud platforms.
Minimum 12 years of experience specifically in ServiceNow IT Operations Management (ITOM).
15 years full-time education required.
Strong technical expertise in ServiceNow platform, including CMDB architecture, ITOM components, Discovery, ATF, and integrations (REST, SOAP, IntegrationHub).
Position based in Pune, India.
Experienced in leading complex, multi-tower ServiceNow transformations with strategic alignment to client business goals.
Proven leadership in mentoring distributed technical teams and influencing enterprise architecture governance.
Hands-on with advanced scripting, integration design, CMDB governance, ITOM optimization, and automated testing frameworks within large enterprises.