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Tier-1 employer and Pune metro increase competition, but senior niche ServiceNow ITOM skill narrows candidate pool.
Strong ServiceNow ITOM/CMDB specialization limits cross-industry transferability.
Mandatory 12+ years ServiceNow ITOM experience and technical architect certifications make shortlisting highly strict.
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Own technical architecture and design of enterprise ServiceNow solutions focusing on CMDB, ITOM, Discovery, and ATF modules.
Lead technical teams and mentor developers while ensuring platform governance, code quality, scalability, and performance.
Establish CMDB governance, ITOM strategy, integration architecture, and automated testing frameworks aligned with client and business goals.
Minimum 12 years of experience in ServiceNow IT Operations Management (ITOM).
Educational Qualification: 15 years of full-time education.
Strong expertise in ServiceNow platform covering ITOM, ITSM, CMDB, Discovery, integrations, and Automated Test Framework (ATF).
Position based in Pune, India.
Experienced in architecting large-scale, multi-tower ServiceNow transformational projects with end-to-end integrated solution design.
Proven leadership capability in mentoring globally distributed teams and influencing technical direction and governance.
Deep understanding of enterprise platform architecture, CMDB lifecycle management, ITOM performance optimization, and automation strategies.