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Tier-1 brand and Pune metro increase competition, but niche ServiceNow ITOM seniority limits candidate pool.
Role requires deep ServiceNow ITOM and CMDB expertise, making cross-industry transferability low.
Mandatory 15+ years and specific ServiceNow ITOM/architect skills make filters highly stringent.
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Own and define the enterprise architecture for ServiceNow solutions focusing on CMDB, IT Operations Management (ITOM), Discovery, and Automated Test Framework (ATF).
Lead design, development standards, governance, and implementation of scalable, secure, and high-performing ServiceNow platforms across multi-tower transformational initiatives.
Mentor technical teams, conduct architecture and code reviews, and collaborate with stakeholders to align solutions with client organizational goals.
Minimum 12 years of experience in ServiceNow IT Operations Management (ITOM).
15 years of full-time education is mandatory.
Must have expertise in ServiceNow ITOM and ITSM platforms with strong skills in CMDB architecture, Discovery, ATF, and integrations (REST, SOAP, IntegrationHub).
Location requirement: Position based in Pune office.
Experienced technical architect capable of leading complex enterprise-level ServiceNow implementations with strategic platform roadmap ownership.
Proven skill in CMDB governance, ITOM solution architecture, automated testing frameworks, and integration security design.
Demonstrated leadership in mentoring globally distributed technical teams and managing cross-functional stakeholder engagements.