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Tier-1 brand but niche ServiceNow architect senior role, moderate applicant competition.
High—requires deep ServiceNow and ITOM specialization, limiting transferable backgrounds.
High—explicit 12+ years requirement, mandatory ServiceNow ITOM expertise, and preferred certifications.
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Own technical direction and architecture of custom ServiceNow software solutions including CMDB, ITOM, Discovery, and Automated Test Framework.
Lead design and delivery of complex, scalable, secure ServiceNow enterprise implementations aligned to business and client goals.
Define platform standards, oversee integrations, drive CMDB governance, and mentor technical teams throughout project delivery.
Minimum 12 years of experience in ServiceNow IT Operations Management (ITOM).
15 years full time education.
Mandatory skills: ServiceNow IT Operations Management (ITOM), ServiceNow IT Service Management (ITSM).
Role location: Pune office, India.
Experienced ServiceNow Technical Architect with deep expertise in CMDB architecture, ITOM, Discovery, and automated testing.
Strong background in defining enterprise architecture, solution design workshops, and governance for large-scale ServiceNow transformations.
Demonstrated leadership in mentoring and guiding global, distributed technical teams and stakeholders across infrastructure and business domains.