





Tier-1 brand, metro location and common Scrum Master title balanced by ServiceNow ITSM specialization.
ServiceNow ITSM expertise and Scrum mastery require domain-specific experience, limiting cross-industry transferability.
Mandatory 7.5 years and required ServiceNow ITSM expertise make filters strict.
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Enable smooth functioning of software development teams using Agile methodologies, including facilitating sprint planning, stand-ups, reviews, and retrospectives.
Remove obstacles and impediments to team progress, supporting continuous improvement and maintaining focus on deliverables.
Collaborate with and provide solutions across multiple teams, managing team decisions and reporting progress using relevant metrics.
Minimum 7.5 years experience in ServiceNow IT Service Management (ITSM).
15 years of full-time education required.
Proficiency with Agile methodologies and Scrum framework.
Location: Hyderabad office (onsite requirement).
Subject Matter Expert with strong facilitation and communication skills for agile team coaching and mentoring.
Experience collaborating and engaging with multiple teams to drive key decisions and solutions across teams.
Demonstrated ability in conflict resolution, problem-solving, and using metrics to track and report project progress.