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Mid-level company brand, common program manager title, and metro location create moderate applicant competition.
Role demands enterprise IT/cloud delivery and EDI/eInvoicing domain knowledge, making industry fit important.
Explicit 12–16 years requirement plus domain experience and preferred certifications increases candidate filtering rigor.
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Own end-to-end delivery of complex, multi-track cloud, SaaS, or digital transformation projects including planning, risk management, governance, and quality assurance.
Serve as primary customer interface managing status calls, escalations, customer expectations, and ensure compliance with contractual obligations like SLAs and SOWs.
Manage project financials including revenue recognition, forecasting, margin tracking, and collaborate cross-functionally for alignment and reporting.
12–16 years of project or program management experience, preferably in IT services, cloud, or enterprise software delivery.
Experience managing customer-facing large-scale projects with global enterprise clients.
Strong knowledge of project management methodologies such as Agile, Waterfall, or hybrid.
Willingness to work EMEA and US shifts.
Experienced in managing complex customer projects with a focus on cloud and SaaS delivery environments.
Proficient in stakeholder management, contract compliance (SLAs, SOWs), and financial tracking in project contexts.
Familiarity or prior experience with eInvoicing, B2B integration solutions, and EDI is a strong plus.