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Mid-level metro TAM role with moderate brand; niche cybersecurity requirement and heavy travel moderate applicant competition.
Requires cybersecurity domain experience and regulated-sector familiarity, limiting cross-industry transferability.
Mandatory 3+ years cybersecurity client-facing experience, renewal/revenue ownership, CXO engagement and extensive travel increase shortlisting strictness.
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Own post-sale account management for assigned enterprise cybersecurity clients in EMEA, ensuring high product adoption, customer satisfaction, and renewal success.
Act as a trusted security advisor, conducting QBRs/ABRs/EBRs, triaging platform-generated threat intelligence, performing configuration reviews, and delivering actionable insights to clients including CXO/CISO levels.
Drive revenue growth via upsell and cross-sell opportunities, collaborate with partners and internal teams, and integrate customer feedback for continuous product improvement.
3+ years of experience in cybersecurity in client-facing roles such as Account Management, Customer Success, Technical Account Management, or Security Consulting.
Working knowledge of cybersecurity concepts like threat intelligence, digital risk protection, data leak prevention, and attack surface management.
Willingness to travel extensively (at least 60%) to customer sites within EMEA region.
Bachelor's degree in Computer Science, IT, Cybersecurity, or related field. Relevant certifications (CEH, Security+, CISM) are optional but preferred.
Experienced in managing enterprise accounts including renewal and revenue growth (NRR/retention) in cybersecurity or regulated sectors like BFSI.
Skilled at engaging and influencing senior stakeholders (CXOs, CISOs) and familiar with procurement ecosystems and partner/distributor collaborations.
Consultative and analytical approach with capability to translate technical security findings into client-facing recommendations and drive adoption independently.