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Strong employer brand, mid-level (5+ yrs) requirement, and Bangalore metro boost competition.
SaaS renewals and channel experience moderately limit straightforward transferability across industries.
Mandatory 5+ years SaaS renewals, EMEA/US exposure, quotas and partner experience increase strictness.
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Manage and own renewal book of business for existing accounts across US and EMEA regions, ensuring successful and timely renewals.
Meet quarterly renewal quota and ACV plan, including negotiation to drive incremental uplift on renewals.
Coordinate with cross-functional teams (Account Executives, Renewal Operations, Channel Team, Legal, Customer Success, Finance) to mitigate renewal risks and maintain pipeline hygiene using CRM.
5+ years experience in Renewals, Account Management, Sales, or Customer Success in SaaS.
Experience working with global customers, specifically US and EMEA regions.
Knowledge or experience in Cloud Data Management and Security domains.
Bachelor's degree in any discipline.
Has proven ability managing renewals and forecasts using CRM tools with a focus on pipeline hygiene and quota attainment.
Comfortable working night shift hours (5:30 PM to 2:30 AM IST) and coordinating across global teams.
Experience with Channel/Partner Ecosystem preferred but not mandatory.