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Tier-1 employer and metro locations increase applicant density, offset by senior-level requirement.
High because deep IT, program management, and SaaS/CRM domain experience is required.
High due to explicit 14+ years overall and 8+ years program management requirements.
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Lead and manage strategic programs within Salesforce PS Global Delivery Center (GDC), including partner program governance and performance management.
Define and track KPIs for partner performance; collaborate cross-functionally to scope, resource, and plan new strategic initiatives.
Proactively identify risks, communicate status to senior management, and produce program reports; provide leadership to execute complex programs and initiatives.
8+ years of Program Management experience and 14+ years of overall IT experience.
5+ years experience with Salesforce Projects/Products is a strong asset.
Experience with CRM software (Salesforce CRM, Siebel, etc.) and PM tools (JIRA, MS Project).
Work Location: Bangalore/Hyderabad (explicitly mentioned).
Experienced in managing large, complex programs involving multiple stakeholders and cross-functional teams in an IT/CRM environment.
Skilled at engaging senior executives and partners with strategic understanding of business needs and program impact.
Comfortable working within Agile/Scrum frameworks and driving operational excellence and governance.