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Generalist Business Analyst role in Bengaluru with broad implementation responsibilities increases applicant competition.
Transferable delivery and client-management skills, though financial-services conversion experience increases domain specificity.
Moderate filters for client-implementation and SLA/process experience but no explicit years or certifications.
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Manage resources, budgets, and all activities for delivery of new services to clients transitioning between platforms.
Ensure SLAs and KPIs in contracts are met or exceeded; design, test, and obtain client sign-off on conversion plans and specifications.
Maintain project schedule, risks, scope, and budget control while building strong client relationships and providing ongoing advisory support.
College or university degree or equivalent work experience.
Experience managing client service delivery projects with resource and budget responsibilities.
Understanding of client service level agreements and key performance indicators.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in client-facing roles focused on technical service delivery and project management.
Skilled in coordinating across teams including consulting, sales, and project management for service implementations.
Able to manage multiple stakeholders and maintain strong client relationships to identify opportunities for contract extensions or additional business.