





Common mid-level collections role in metros with generalist requirements and moderate experience, high applicant density.
Collections and AR skills transfer across industries, though multinational ERP experience raises domain specificity.
Explicit 5-year multinational collections experience plus ERP (Oracle) and strong communication skills required.
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Contact customers proactively to follow up on overdue invoices and secure payment commitments via phone and email.
Prioritize collection activities based on invoice aging, customer risk, payment history, and business impact, maintaining detailed collection records in ERP.
Analyze and resolve payment issues by coordinating with internal teams; escalate high-risk or unresolved cases to management with regular reporting.
Minimum 5 years experience in customer collections at a multinational company.
Proficiency in ERP software required; Oracle experience preferred.
Excellent verbal and written communication skills in English; additional language beneficial.
Proficient in MS Office, especially Excel; general accounting and finance knowledge required.
Experienced in managing complex collections with ability to prioritize and resolve disputes involving multiple stakeholders.
Capable of working independently under pressure, managing workload peaks such as year-end and quarter-end without guaranteed time off.
Strong organizational skills with meticulous attention to detail and ability to maintain professional customer relationships.