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Mid-level, common AR collections role with broad skill needs and typical employer brand, moderate competition.
Collections and ERP skills transfer across industries, but company-specific billing and legal processes raise sensitivity.
Explicit five-year collections requirement plus mandatory ERP proficiency and accounting skills increases shortlisting strictness.
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Manage customer collections focusing on overdue invoices via phone and email communications to secure payments.
Prioritize collection efforts using criteria such as invoice ageing, customer risk, payment history, and business impact.
Maintain accurate documentation, escalate high-risk accounts, and collaborate cross-functionally to resolve payment issues; provide regular reporting and recommendations to management.
Minimum 5 years of experience in customer collections within a multinational company.
Proficient in ERP software (preferably Oracle) and advanced in MS Excel.
Strong English communication skills, both verbal and written; additional language skills are advantageous.
General knowledge of accounting and finance is required.
Experienced in handling collections with a structured and prioritized approach based on risk and business impact.
Comfortable working independently and coordinating with multiple departments (Order Management, Sales, Legal) for issue resolution.
Able to maintain detailed documentation and provide actionable insights to management regarding collection statuses and disputes.