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Mid-level role in Bangalore with generalist technical requirements and moderate niche specialization.
Role requires electrical/embedded product expertise, limiting cross-industry transferability.
Explicit 5+ years and domain-specific embedded and customer-facing requirements increase filter strictness.
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Provide pre-sales and post-sales technical support including product demonstrations, consultations, and solution recommendations to customers.
Build and maintain strong customer relationships by understanding and addressing their technical requirements and challenges.
Conduct technical training sessions and develop user documentation/support materials to enhance customer and internal understanding of products.
Bachelor's degree in Engineering (Mechanical or Electrical).
5+ years of experience in a technical customer-facing role such as field application engineering or technical consulting.
Strong understanding of hardware and software systems including embedded systems, networking, and software development.
Willingness to travel domestically and internationally (typically 25-50% travel).
Experienced in bridging technical product knowledge with customer needs in a sales or support environment.
Skilled in independent problem-solving and capable of managing technical issues proactively.
Comfortable operating in a role requiring significant customer engagement and technical communication across diverse audiences.