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Tier-1 brand, metro location, and a generalist order-to-cash role attract many qualified applicants.
Order-to-cash skills transfer across industries, though financial markets familiarity is advantageous.
Explicit 1-2 year requirement and preferred SOS experience, but few mandatory certifications.
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Process orders into relevant systems accurately and timely, supporting order-to-bill activities including credits and customer master data maintenance.
Ensure service delivery meets guaranteed turnaround times and quality standards for non-complex requests, escalating delays appropriately.
Support billing validation, manage group email requests, and meet volume, service, and quality targets for order fulfillment of select products.
1-2 years of work experience in Order Management or Order-to-Cash domain with Sales Order Specialist (SOS) exposure.
Graduate or post-graduate degree in Commerce, Accounting, or related field.
Proficiency with computer systems; knowledge of SAP, Salesforce, or Siebel is advantageous.
Ability to work flexible shifts; multi-tasking with strong attention to detail and communication skills.
Experience handling end-to-end sales order processing in a financial or similar professional services environment.
Operates independently with ability to prioritize multiple tasks while maintaining accuracy and quality standards.
Comfortable working in a team with escalation responsibility to senior members and supporting cross-functional groups.