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Generalist L&D manager title, short experience band, and recognizable hospitality brand increase applicant competition.
L&D skills are transferable but hospitality-specific processes and tools raise moderate industry sensitivity.
Minimum two years' experience requirement and domain-specific hospitality L&D expectations enforce moderate filtering.
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Build and maintain relationships with managers, trainers, and colleagues to address learning and development needs across the resort.
Represent the L&D team in internal meetings (H&S, HACCP, Green Globe, Talent Management) and external regional L&D meetings; contribute to regional L&D projects.
Oversee and ensure consistency in training processes, conduct departmental training reviews, manage performance review tracking, and handle Business Excellence requirements of the resort.
Minimum 2 years experience in a Learning & Development Manager role or similar.
Experience managing and coordinating Management Trainees and Interns when applicable.
Knowledge and implementation of AccorHotels training tools and processes.
Work Experience Required: Minimum 2 years in the same role.
Experience operating within hospitality/resort environments and familiarity with hotel-specific compliance and operational meetings (H&S, HACCP, Green Globe).
Skilled in managing cross-functional communication and executing training programs aligned with corporate standards.
Proven ability to handle Business Excellence criteria and performance review processes effectively.