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Tier-1 brand, metro location, generalist system analyst title, broad SaaS skills increase applicant competition.
Requires procurement system (HICX) and SAP vendor expertise, limiting cross-industry transferability.
No explicit years but requires HICX, SAP, SQL, integrations, and managerial experience.
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Oversee compliance monitoring, quality assurance, and data protection activities for enabling technology including case management and supplier portals.
Administer and configure the HICX Supplier Portal, coordinate upgrades, integration testing with SAP and other systems, and manage reporting and analytics to support operations.
Lead a team, managing performance, coaching individuals, and ensuring high customer satisfaction through process improvements and SLA management.
Experience required: Strong system administration/configuration experience in procurement or supplier management systems, SAP knowledge (vendor master module and integration concepts), and project delivery experience in a functional or technical role.
Ability to write and run SQL queries for data extraction and troubleshooting.
Experience with low-code/no-code platforms for workflow configuration, form design, and automation.
Communication skills: Excellent written and verbal communication to collaborate across departments and stakeholders.
Experienced in managing complex system integrations and platform administration in shared service or global business service environments.
Detail-oriented with strong problem-solving skills and ability to handle multiple interconnected systems, including API integration concepts and SaaS platforms.
Skilled in process improvement and user experience design principles, able to lead continuous improvement projects to enhance operational efficiency and supplier experience.