Back
Medium: strong employer brand and metro location increase applicants, but seniority and GBS specialization limit broad applicant pool.
Medium because HR leadership skills transfer across industries, but GBS and global labour expertise increase domain specificity.
High due to explicit 12+ years, managerial requirement, global GBS experience, and preferred HR certifications.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Lead and manage the HR Consultant pool including performance, development, and engagement of the team.
Oversee workload triage, assignment, and manage escalations while ensuring focus on priority tasks.
Drive continuous improvement in team processes, quality assurance, and delivery of global HR programs including performance, compensation, and employee relations.
Minimum 12 years of progressive HR experience with at least 4 years in people management.
Experience managing global teams across multiple locations including India, Philippines, China, Poland, and Costa Rica.
Master's degree in Human Resources, Business Administration, or related field; professional HR certifications preferred (e.g., SHRM-CP/SCP, PHR/SPHR).
Location requirement: On-site in Gurugram, India; familiarity with global labor landscapes and operational HR in a shared services or BPO context.
Proven operational excellence with experience in planning, assigning, tracking, and improving HR service delivery models globally.
Strong leadership skills with a track record of coaching and developing HR professionals in complex, multinational environments.
Deep expertise in managing comprehensive employee lifecycle programs and handling escalated employee relations and change management initiatives.