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Tier-1 brand and metro location increase competition, while niche Juniper networking specialization reduces it.
Role demands specialized Juniper/networking expertise and field service experience, limiting cross-industry transferability.
Requires specialized networking protocols knowledge and preferred Juniper certifications, producing moderate candidate filtering.
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Serve as single point of contact for all post-sales service needs of designated customers, managing relationship and escalating critical technical issues.
Provide network optimization recommendations through evaluation of performance, scalability, and security, partnering on new software/hardware implementation projects.
Lead network service delivery, including status reporting, risk mitigation, periodic health checks, and coordination between customer and internal Juniper teams.
Deep knowledge of core IP networking concepts (TCP/IP, QoS, VLAN, STP, IPSEC, NAT, IPv6) and Layer2/Layer3 protocols (VRRP, OSPF, BGP, Multicast, MPLS VPN).
Experience preferred in newer technologies like Segment Routing, Traffic Engineering, DC Switching, VxLAN, EVPN, SD-WAN, and Wireless (plus for large enterprises or network service provider environments).
Understanding of ITIL framework and automation valued; Juniper certifications (JNCIS/JNCIP/JNCIE) or equivalents helpful.
Work Experience Required: Not explicitly mentioned in the JD; Location: Onsite at customer/partner premises as primary work location.
Strong technical expertise in complex IP networking with practical experience in network design, performance review, and risk mitigation at scale.
Experienced in customer-facing post-sales technical service roles, acting as escalation lead and coordinating cross-functional teams to resolve critical issues.
Comfortable working onsite within customer environments and interfacing between technical support, professional services, and customer stakeholders to deliver service outcomes reliably.