Back
Strong Tier-1 brand but senior and niche Salesforce architect reduces applicant density.
Requires deep Service Cloud, Apex, integrations and certifications, limiting cross-industry transferability.
Mandatory 8+ years, specific Salesforce certifications and deep technical/architectural skills enforce strict filters.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Provide expert guidance on Salesforce Service Cloud architecture, solution design, and application lifecycle management for strategic high-priority customers.
Collaborate across Customer Success, support engineers, and product teams to identify and resolve technical challenges and improve product usage and adoption.
Lead service cloud innovation and communicate complex technical concepts clearly to technical and executive stakeholders.
8+ years experience in software, system, or enterprise architecture.
Strong expertise in Salesforce products, platform capabilities, and Service Cloud features with mandatory Salesforce Admin, Advanced Admin and Service Cloud Consultant certifications.
Experience with large-scale, complex Salesforce implementations including SaaS/PaaS multi-tenancy and integration (REST/SOAP APIs, middleware).
Must work flexible AMER shifts (EST/PST).
Deep technical expertise specifically in Salesforce Service Cloud, architecture, and integration technologies with hands-on development experience (APEX, LWC).
Experienced in consulting or solution architect roles supporting enterprise SaaS customers with complex multi-tiered architectures.
Proven ability to influence stakeholders and communicate technical details to diverse audiences including executive leadership.