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Mid-level generalist application-support role with broad skills in metro area, moderate applicant competition.
Core Java, SQL, and Linux support skills are highly transferable across industries.
Explicit 4–9 years and multiple mandatory tech skills required, increasing filtering strictness.
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Provide L2 support for business-critical production applications, including incident resolution within SLA.
Troubleshoot application, database, and system issues, perform root cause analysis, and suggest fixes.
Support application releases, operational activities, and develop simple code enhancements or automation scripts.
4 to 9 years of relevant experience in application support or development.
Bachelor's Degree in Computer Science or a related field.
Proficient in Java programming (moderate level), SQL with Oracle, DB2, or Sybase RDBMS, and Linux/Unix commands.
Experience with scripting languages like Shell, Python, JavaScript, or Perl.
Experience working in production support environments with strong problem-solving skills.
Ability to collaborate effectively with development, infrastructure, and business teams on complex issues.
Preferably has domain exposure to Financial Services/Investment Banking and knowledge of ITIL incident/problem management.