Back
Mid-level generalist devops support role, metro Bangalore, and broad skillset drive high competition.
Highly specialized embedded, real-time, Linux and platform support skills limit cross-industry transferability.
Explicit 5+ years and mandatory embedded/Linux/Kubernetes/C++/Python requirements create high shortlisting strictness.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Provide Level 1 and Level 2 technical support for embedded, real-time, Linux, cloud-edge, and platform software environments including case triage, diagnostics, issue reproduction, root cause analysis, workaround development, and escalation support.
Support complex customer environments such as lab, integration, platform, and certification contexts following customer-defined support and escalation procedures.
Document solutions, create knowledge resources, mentor junior engineers, and contribute to process improvements and customer success outcomes.
Minimum 5+ years of experience in troubleshooting and analyzing embedded systems, Linux environments, real-time systems, cloud-edge platforms, and software integration.
Proficiency with C/C++, Python, shell scripting, Git, Kubernetes, containers, Linux systems, debugging, and embedded development tools.
Experience working with ITSM tools, case management, support workflows, escalation procedures, and customer communication standards.
Work Experience Required: Minimum 5+ years
Strong technical problem-solving skills demonstrated by supporting embedded and cloud-edge software environments with complex integration challenges.
Experience in product support roles involving escalation management, technical account support, or embedded software/platform support in regulated environments.
Ability to operate within structured support frameworks and customer-specific processes without making architectural, certification, compliance, or security posture decisions.