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Mid-level project role with common PM profile, but niche food-safety certification reduces applicant density.
High sensitivity: requires food-safety certification and regulatory experience, limiting cross-industry transferability.
Mandatory 5+ years client-facing experience and certification knowledge creates moderate selection filters.
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Lead and manage food production certification projects, ensuring timely execution and meeting target KPIs.
Act as primary client liaison for NSF certification services, maintaining client relationships and coordinating certification activities.
Review applications to confirm compliance capability, manage certification documentation, and provide training/education on standards and audit processes.
Bachelor’s Degree in any stream or equivalent combination of education and experience.
Minimum 5 years of experience in account management or client-facing role.
Knowledge of certification principles, practices, and regulations for facility compliance.
Strong communication skills across phone, email, forums, training, and meetings.
Experienced in managing certification projects within regulated environments, preferably food production or similar sectors.
Skilled at client engagement and coordination to maintain certification standards and drive compliance.
Proficient in time and project management with ability to handle customer consultations and advisory functions.