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Tier-1 brand, metro location, generalist operations role with broad responsibilities increases candidate competition.
Facilities management skills transfer across industries but require domain-specific EHS and vendor experience, so medium sensitivity.
No explicit years or certifications listed, but role demands multi-site operations and vendor/EHS experience, so medium strictness.
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Oversee staffing, client relationship management, and vendor performance across assigned sites to ensure high client satisfaction and contract compliance.
Ensure compliance with statutory, regulatory, EHS, and company safety requirements, driving a zero-incident culture and conducting regular site inspections.
Prepare operational MIS reports, track KPIs and SLA performance, support audits, and drive continuous improvement and digital adoption initiatives across the cluster.
Location: On-site in New Delhi, DL.
Work Experience Required: Not explicitly mentioned in the JD.
Must have experience in facilities services management including client and vendor management.
Must be able to ensure compliance with safety and regulatory standards and conduct site inspections.
Experienced in managing multiple site operations with strong client escalation and relationship management skills.
Demonstrates ability to drive operational efficiency through process improvements and digital initiatives.
Capable of managing financial aspects such as revenue enhancement and contract compliance within facilities services.