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Niche mainframe skillset and senior 10+ years requirement reduce qualified applicant density.
Specialized mainframe operations skills are industry-specific and not easily transferable.
Explicit 10+ years plus mandatory JCL, OPC/TWS, NDM and ITSM skills create strict filtering.
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Manage and monitor mainframe batch operations, including job scheduling, job restarts, and abend recovery to ensure system stability and availability.
Troubleshoot and resolve JCL errors, dataset management issues (VSAM, GDG, BIOS, TIF), file transfers (NDM/Connect Direct), and coordinate with multiple teams for production support.
Handle ITSM incident and problem ticket management, perform weekend IPL activities, and ensure Production, QA, and Test environments are operational post-maintenance.
10+ years experience in Mainframe Production Support involved with batch processing, scheduling, file transfers, and production environment maintenance.
Strong technical skills in JCL troubleshooting, OPC/TWS job scheduling, NDM/Connect Direct file transfers, and dataset management (VSAM, GDG, BIOS, TIF).
Familiarity with ITSM ticketing systems for incident and problem resolution.
Work Experience Required: Minimum 10 years in relevant mainframe production support roles. Notice period: Not explicitly mentioned in the JD.
Experienced in end-to-end mainframe batch operations support, including job recovery, incident management, and maintenance activities ensuring high system availability.
Capable of collaborating effectively across development, storage, client, and infrastructure teams to resolve production issues and escalations.
Comfortable working in a multi-vendor, hybrid environment managing complex operational workflows and adhering to service level agreements.