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Tier-1 brand, metro location, and mid-level generalist operations role create high applicant competition.
Role requires insurance broking and loss-run experience, limiting easy transfer across industries.
Requires specific Loss Runs/insurance process knowledge and compliance awareness, but no explicit years mandated.
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Ensure timely processing of insurance operations tasks meeting SLAs, KPIs, and quality standards.
Maintain compliance with company policies, regulatory requirements, and risk frameworks within insurance operations.
Update reports regularly and communicate work status or issues promptly to management.
Prior work experience specifically in Loss Runs / Loss Summary handling required.
Graduate degree in any stream preferred but not strictly mandated.
Good command of spoken and written English with basic MS Office knowledge.
Willingness to work in one of the designated shifts (early morning, evening, or night) and adhere to schedule with no unplanned leaves.
Has a fair understanding of insurance broking business and related legislation.
Able to prioritize and organize tasks effectively under tight timelines with attention to detail.
Experience with insurance certifications or post-graduate insurance courses is an advantage but not mandatory.