





High due to Tier-1 brand, mid-level experience band, and metro location increasing candidate density.
Medium — SRE and observability skills transfer, though payments taxonomy and banking context add specificity.
High due to explicit 5-8 years requirement and mandatory SRE/observability tool expertise.
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Develop and deliver scalable observability and telemetry solutions for critical payments business services, focusing on end-to-end monitoring and dashboard creation.
Collaborate with SREs, developers, and platform teams to reduce operational toil and transform legacy monitoring into modern observability-based solutions.
Act as liaison between Services Technology, central infrastructure, and CTO teams to prioritize observability needs and drive production engineering improvements.
5-8 years of experience in Site Reliability Engineering (SRE) or related role.
Bachelor’s degree or equivalent experience.
Hands-on experience with observability tools such as Grafana, Prometheus, OpenTelemetry, ELK, Splunk, or similar platforms.
Strong knowledge of payments taxonomy (ACH, Wires, Instant Payments) and practical experience in building payment monitoring solutions.
Technically adept in observability tooling, telemetry best practices (SLIs, SLOs, error budgets), and production engineering in hybrid environments (on-prem, cloud, containers).
Experienced in translating organizational strategy into actionable delivery plans and driving cross-team collaboration in complex technology ecosystems.
Skilled in building business-aligned dashboards and automation solutions to reduce manual toil and support critical client payment flows.