Back
Mid-level metro generalist support role with common skills and banking sector increases competition.
Core API, DB, and Linux skills transferable, but banking channels domain favors domain-experienced candidates.
Explicit 3–5 years plus mandatory API, DB, and ITSM skills required.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Provide API support interfacing with Channels and Payments applications, including incident and service request management via ITSM tools.
Perform bug identification, analysis, resolution, and hands-on support for APIs and integrations using Oracle PL/SQL or MS SQL in Windows/Linux environments.
Conduct operational checks, prepare business reports, update SOPs, collaborate with third-party vendors and internal teams, and identify application vulnerabilities for remediation.
Bachelor's degree in Computer Science, Information Technology, or related field.
3 to 5 years of relevant work experience.
Experience with Oracle PL/SQL or MS SQL and working knowledge of Windows/Linux environments.
Ability to manage incidents and service requests using ITSM tools.
Experienced in supporting APIs and integrations for Channels and Payments applications with hands-on database and scripting skills.
Comfortable coordinating with multiple teams and external vendors in a hybrid working environment.
Skilled in operational process adherence, report generation, and proactive issue and vulnerability identification.