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Generalist application-support role in Chennai with broad technical requirements and moderate employer brand.
Payments and channel application context increases domain specificity, making background fit moderately sensitive.
Explicit 0–2 years plus required PL/SQL/MS-SQL, API and Linux skills indicate medium strictness.
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Provide API support for Channels and Payments applications, including incident and service request management through ITSM tools.
Perform operational checks (daily/weekly/monthly), publish reports, coordinate with third-party vendors and application owners, and assist with bug fixes.
Review incident reports for automation opportunities, update SOPs and user manuals, and identify application vulnerabilities for security follow-up.
Bachelor's degree in Computer Science, Information Technology, or related field.
0 to 2 years of experience in application or API support.
Hands-on experience with APIs, Oracle PL/SQL or MS-SQL, and Windows/Linux environments.
Experience working with hybrid teams (onsite/offsite or cross-functional).
Operationally focused on application support, incident management, and process adherence within payments or channel-related APIs.
Comfortable coordinating with multiple stakeholders including third-party vendors for issue resolution and improvements.
Detail-oriented with experience or interest in automation and application security vulnerability identification.