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Strong employer brand, metro location, and a visible mid-senior product design role increase applicant competition.
Enterprise AI-first SaaS product design requires domain-specific experience, limiting easy cross-industry transferability.
Explicit 7+ years plus AI/enterprise design, portfolio, and Figma/design-systems mandates create strict filters.
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Own end-to-end design direction for a significant product area within Sprinklr’s unified customer experience platform, focusing on AI-first and scalable enterprise software experiences.
Collaborate cross-functionally with Product Management, Engineering, QA, Research, and stakeholders to define customer journeys, create prototypes, and ensure high-quality execution aligned with measurable outcomes.
Lead and mentor design teams, drive design alignment, and ensure usability, trust, accessibility, and technical feasibility of AI-powered workflows including intent understanding, automation, and human-in-the-loop features.
7+ years of product design experience with a strong portfolio showing ownership of complex enterprise software from problem definition to shipped outcomes.
Demonstrated experience designing AI-powered or agentic product experiences with features like trust, transparency, user control, automation, explainability, accessibility, and human-in-the-loop design.
Advanced proficiency in design tools such as Figma, FigJam, modern prototyping tools, and familiarity with design QA and collaboration tools like Jira and Confluence.
Work Experience Required: 7+ years product design experience; Location: India-based role; Ability to collaborate asynchronously with US Pacific Time teams.
Experienced in leading ambiguous, complex design problems within enterprise SaaS or platform environments, applying systems thinking and service design techniques.
Strong product judgment on balancing customer needs, business goals, technical constraints, and accessibility while maintaining high design quality and craft.
Proven ability to influence cross-functional teams, communicate design rationale clearly at senior levels, and mentor junior designers to improve design consistency and execution.