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Strong Tier-1 brand, generalist HR role, mid-level experience, and metro location increase candidate competition.
HR operations skills transfer across industries, but financial-services risk, payroll, and compliance nuances increase sensitivity.
Explicit 2+ years requirement plus essential Workday/ServiceNow skills and risk-controls expectations raise screening rigor.
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Support and manage HR service delivery operations across multiple functional areas such as Talent Acquisition, Talent Management, pay, benefits, HRIS, leave management, employee and labor relations, and HR compliance within APAC/EMEA regions.
Perform complex administrative and operational tasks including records management, report generation, and transactional activities using systems like Workday and ServiceNow.
Manage queries from initiation to closure ensuring excellent client service, handle escalated issues, and actively participate in process improvements and HR projects with adherence to deadlines and SLAs.
Minimum 2 years of Human Resources operations support experience or equivalent through work experience, training, military experience, or education.
Experience with Workday and ServiceNow is essential.
Shift required: 1:30 PM to 10:30 PM IST.
Work Experience Required: Minimum 2 years in HR operations support.
Experience working in a highly matrixed, fast-paced organization with strong operational HR exposure across multiple functional areas.
Familiarity with records management, employment law across international locations, and risk and controls mindset.
Comfortable managing diverse tasks simultaneously including liaising with global teams (Global Mobility, payroll) and implementing process enhancements.