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Strong Tier-1 brand, metro location, and broad HR generalist role increase candidate competition.
HR operations skills like onboarding, payroll, and case management are readily transferable across industries.
No explicit years but requires HR process knowledge, payroll and system familiarity, and KPI adherence.
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Manage and resolve Tier 1 HR queries related to core HR processes and employee lifecycle transactions such as promotion, transfer, contract extension, and probation.
Oversee employee onboarding and exit formalities, including letter creation for promotions, transfers, terminations, and employee type changes.
Coordinate HR system issues between Tier 1 and Tier 2 technical teams and manage learning & development cases, benefits, leaves, and payroll transactions.
Work Experience Required: Not explicitly mentioned in the JD
Bachelor or Master degree in Human Resources or Personnel Management preferred.
Location: On-site in Gurugram, India.
Proficiency with MS Office Suite (Word, Excel, Outlook) and understanding of HR management practices and procedures.
Experienced in handling operational HR activities focused on employee lifecycle and HR service delivery.
Capable of managing multiple HR processes and coordinating between technical teams effectively under tight deadlines.
Customer service oriented with good communication skills and the ability to manage queries using case management tools.