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Senior (8+ years) niche embedded/Linux/cloud-edge role reduces applicant density despite Bengaluru metro.
Role requires embedded, real-time, Linux kernel and cloud-edge expertise, limiting cross-industry transferability.
Explicit 8+ years plus specialized embedded/Linux and DevOps tooling requirements create strict filters.
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Support software-product engineering engagement by acting as technical interface across customer support, engineering, product, and delivery teams.
Manage technical case intake, triage, diagnostics, issue reproduction, and resolution planning within customer workflows.
Coordinate defect documentation, escalation support, and contribute to knowledge bases and process improvements for embedded, Linux, cloud-edge, and DevOps platforms.
8+ years of experience in software-product support, embedded systems, Linux platforms, real-time systems, or cloud-edge software environments.
Proficiency with logs, configurations, diagnostics, reproduction scenarios, and case documentation.
Familiarity with Git, Kubernetes, container orchestration, DevOps tooling, and ITSM or case-management tools.
Strong written and verbal communication skills to coordinate with engineering, support, delivery, and customer stakeholders.
Experienced in customer-facing product technical services, triage, diagnostic support, and escalation processes.
Knowledgeable in embedded software, real-time operating systems, Linux kernel, device drivers, board support packages, and simulation platforms.
Prior exposure to regulated, safety-critical, automotive, aerospace, industrial, telecom, or intelligent-edge software environments.