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Generic BA/PO title, metro Bengaluru location, and broad ERP/CRM/SaaS skill needs create high competition.
Core BA and SQL skills transfer across industries, but ERP/commerce domain preference raises sensitivity to medium.
Explicit 6+ years requirement plus mandatory ERP/CRM, commerce workflows, and SQL makes shortlisting strict.
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Own and groom the DCx India backlog across multiple OpCos, ensuring every feature has clear business outcomes and measurable KPIs.
Translate high-level charters into detailed user stories with acceptance criteria, conducting user research to prevent building incorrect features.
Act as proxy product owner for day-to-day squad queries and collaborate with data and engineering teams on source data and success metrics.
6+ years experience as Business Analyst/Product Owner in B2B SaaS or commerce/portal programs.
Expert-level proficiency with Jira and Confluence; strong story writing skills.
Experience with at least one ERP system (e.g., SAP, JDE, Oracle, Dynamics) and one CRM system (e.g., Salesforce, HubSpot, Dynamics).
Strong analytical skills with ability to write SQL queries when needed; excellent written and verbal communication.
Experienced in commerce-related workflows: quote-to-cash, order-to-cash, RMA, and customer onboarding.
Comfortable working cross-functionally with product, data engineers, and scrum teams in an agile environment.
Capable of independently managing backlog prioritization and defining success KPIs to close the product delivery loop.