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Metro location and common IT-support intern role with broad skills increase applicant competition.
Oracle EBS and SQL focus moderately limits transferability across industries compared with generic IT skills.
Mandatory Oracle SQL/EBS skills plus shift WFO requirement create moderately strict shortlisting filters.
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Provide technical support and resolve issues related to Oracle E-Business Suite and enterprise IT infrastructure for global internal users.
Assist in deploying new equipment, software installations, and maintain equipment inventory in a 24/7 support environment with shift work from office.
Serve as a point of contact for service users, managing incidents, service requests, and escalating unresolved problems as needed.
Good knowledge of Oracle SQL/PLSQL and basic understanding of Oracle E-Business suite architecture.
Bachelor's degree in BE, BTech, MCA or equivalent from recognized university (other qualifications with adequate experience may be considered).
Work from office in Bangalore, India, on shift basis supporting 24x7 operations.
Work Experience Required: Not explicitly mentioned in the JD.
Familiar with IT infrastructure support and enterprise application support, particularly Oracle EBS and related technologies.
Capable of working in a global remote support team environment handling technical and customer service responsibilities.
Willing and able to work flexible shifts covering multiple time zones in a structured IT operations organization.