





Tier-1 brand, metro location, and a generalist insurance-operations role drive high competition.
Requires insurance-domain and regulatory knowledge, making skills moderately transferable across financial operations but industry-specific.
No explicit years or mandatory certifications; graduate and basic insurance knowledge suffice, so screening is light.
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Manage insurance operations tasks with focus on processing, meeting SLAs, KPIs, and quality targets.
Maintain compliance with company policies and regulatory requirements while using internal systems for data monitoring and reporting.
Handle work within assigned shifts (evening and night) and communicate status/issues proactively to management.
Graduate in any stream.
Prior work experience: Not explicitly mentioned in the JD (just stated 'prior years of work experience' without specifics).
Basic knowledge of insurance broking business and related legislation.
Willingness and ability to work in specified shifts: 2:30 PM to 11:30 PM or 6:30 PM to 03:30 AM.
Holds Insurance certification from The Institutes, USA or post-graduation/certificate courses in insurance.
Has prior experience in any insurance process.
Demonstrates ability to prioritize tasks, work within tight deadlines, and maintain high quality and compliance standards in insurance operations.