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High due to Tier-1 brand, generalist operations role, metro location, and broad applicant pool.
Medium because insurance operations skills transfer to other financial services but domain knowledge is moderately important.
Medium because explicit 1-3 years requirement and process knowledge expectations but no certifications.
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Manage personal workload to ensure timely task delivery meeting SLAs and KPIs in insurance operations processing.
Own data quality and delivery processes, participate in user acceptance testing, and suggest process improvements.
Ensure compliance with statutory and company policies, actively monitor risks, and support team continuity during peak periods or absences.
1-3 years work experience in insurance operations or related fields.
Graduate in any stream.
Willingness to work in shifts: 12 pm to 9 pm or 1 pm to 10 pm.
Based in Mumbai with hybrid work arrangement requiring at least 3 days per week in office.
Familiar with broking business process and insurance terminologies with strong process adherence.
Proficient in MS Office (Excel, Word) and technology use to enhance operational efficiency.
Able to prioritize multiple tasks in high-volume periods with high attention to detail and strong problem-solving skills.