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Niche ServiceNow DevOps SME with mandatory certification reduces candidate pool.
Highly specialized ServiceNow DevOps expertise limits transferability across industries.
Mandatory ServiceNow CAD certification and deep DevOps Change Velocity and GitLab integration requirements increase shortlisting strictness.
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Own design, configuration, and continuous improvement of ServiceNow DevOps Change Velocity Module for automated change record creation triggered by GitLab pipelines.
Lead integration between GitLab and ServiceNow to automatically attach pipeline evidence such as test results and vulnerability scans to change records.
Define and maintain change governance guardrails including approval workflows, evidence capture, audit trails, and extend Standard Application Release (SAR) processes to new change types.
6 to 8 years of relevant work experience.
Mandatory ServiceNow Certified Application Developer accreditation.
Deep hands-on experience with ServiceNow DevOps Change Velocity Module and GitLab integration including webhook configuration and pipeline triggers.
Strong understanding of GitLab pipelines, CI/CD workflows, change governance frameworks including change categorisation and audit evidence standards.
Extensive experience working at the intersection of change management, pipeline automation, and compliance in regulated or similarly governed environments.
Experience contributing to large-scale automation programmes for fast and compliant change delivery such as Standard Application Release (SAR).
Operates strongly in a technical SME capacity with a focus on integrating development pipelines (GitLab) with service management platforms (ServiceNow) to drive process automation and governance.