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Strong employer brand but niche benefits specialization reduces applicant density.
Benefits and leave administration skills are moderately transferable but require regulatory and vendor-specific knowledge.
Explicit 7+ years, domain expertise, Workday and compliance requirements increase candidate filtering.
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Lead the design, optimization, and continuous improvement of global benefits and leave administration processes ensuring standardization, compliance, and digital enablement across countries.
Manage the Benefits and Leave Administration Transformation portfolio including intake, prioritization, roadmap, and sequencing of transformation initiatives.
Partner closely with Benefits leadership, Technology, Risk, and external providers to define scalable process standards, governance frameworks, and performance metrics aligned to Mastercard’s modernization and automation goals.
7+ years of experience in global benefits and leave administration, process design, or shared services, with strong knowledge of multi-country benefits programs and regulatory requirements.
Experience designing and standardizing end-to-end processes in complex, matrixed, global organizations, ideally in Global Business Services or transformation.
Strong working knowledge of HR/benefits technology/vendor ecosystems such as Workday Benefits and third-party administrators, including automation enablement.
Work Experience Required: Minimum 7 years in relevant domain as above.
Experienced in global benefits administration with a focus on process design and optimization within matrixed, multi-country organizations.
Skilled at translating strategic priorities into scalable, compliant, and digitally enabled benefits processes supporting continuous improvement.
Able to influence cross-functional and regional stakeholders to align on process standards and transformation priorities without direct authority.