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Sophos brand, remote work, and a common Infosec Engineer title increase applicant density.
Security operations skills are transferable across industries but require domain-specific tooling and processes.
No explicit years or mandatory certifications but requires SIEM/EDR and security operations skills, so moderate filtering.
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Secure application and platform posture within customer environments by identifying and recommending security improvements to reduce cyberattack risks.
Communicate and support Managed Detection and Response (MDR) services with customers, addressing issues and collaborating with internal teams to ensure timely resolutions and superior customer experience.
Create reports, track remediation efforts, and assist with onboarding and service adoption according to cybersecurity best practices.
Bachelor’s degree in IT, Computer Science, Cybersecurity, or equivalent practical experience.
Willingness to work outside standard business hours including weekends and holidays for 24x7x365 MDR service.
Strong analytical, troubleshooting, problem-solving, and communication skills.
Work Experience Required: Not explicitly mentioned in the JD.
Familiarity with core cybersecurity concepts, network traffic analysis (TCP/IP, routing, switching), and vulnerability management.
Experience or understanding of SIEM, EDR, XDR, security monitoring, and managed security services.
Ability to analyze security configurations, operational data, and provide actionable risk reduction recommendations while managing multiple priorities in a fast-paced environment.