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Tier-1 bank, metro location, generalist HR ops role, mid-level experience, and Workday/ServiceNow skills increase applicant competition.
Skills are transferable across industries, but financial-services and global mobility experience increases specificity.
Requires specific Workday/ServiceNow experience and HR operations skills despite modest years, so filters moderately strict.
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Support service delivery and operational tasks for multiple HR functional areas such as Talent Acquisition, Talent Management, payroll, benefits, HRIS, and employee relations across APAC/EMEA regions.
Manage complex HR operations including records management, report generation, and transactional support using platforms such as Workday and ServiceNow.
Handle escalations, performance support for less experienced staff, and participate in process improvements and HR projects ensuring client service excellence and adherence to SLAs.
Minimum 2+ years human resources operations support experience or equivalent demonstrated through work experience, training, military experience, or education.
Proven experience with Workday and ServiceNow platforms.
Strong operational expertise in HR processes like job changes, termination, leave of absence, and document management.
Shift timing includes 1:30 PM to 10:30 PM IST; Notice period not explicitly mentioned in the JD.
Experienced in HR operational roles within complex, matrixed, and fast-paced environments, preferably with financial services exposure (preferred but not mandatory).
Competent in managing multiple HR processes with a focus on risk and controls, compliance, and high-quality client service delivery.
Skilled at using HRIS systems, improving operational workflows, and able to collaborate across teams including payroll and global mobility.