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Tier-1 bank, mid-level generalist infra role in Chennai with broad skills required increases competition.
Core infrastructure and monitoring skills transfer well, though banking compliance and COB familiarity add moderate domain bias.
Explicit 3+ years infra requirement plus incident and automation skills makes screening moderately strict.
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Manage and optimize production support and solution delivery for a global portfolio of applications with a focus on enhancing internal customer experience.
Diagnose, troubleshoot, and resolve application, infrastructure, and batch processing issues while ensuring successful data loads and monitoring adherence to processes.
Lead automation initiatives, application observability, change & release management, incident ownership, and maintenance of support documentation and processes.
3+ years of experience in a Technology Infrastructure role.
Bachelor’s or University degree or equivalent experience.
Effective written and verbal communication skills.
Ability to work with virtual and in-person teams and manage work under pressure or deadlines.
Experienced in application and infrastructure production support with strong problem diagnosis and resolution skills.
Skilled at collaborating with cross-functional teams including development, business analysts, product owners, and infrastructure support.
Capable of driving stability efforts, automation projects, and managing critical incidents with a compliance-oriented mindset.