





Tier-1 brand, mid-level KYC operations role in Pune with broad requirements increases applicant competition.
Role requires industry-specific AML/KYC experience, limiting cross-industry transferability.
Explicit 5+ years plus domain-specific AML/KYC experience makes shortlisting moderately strict.
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Lead and manage end-to-end KYC operations delivery within the KYC Centre of Excellence, ensuring timely, accurate, and compliant Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD).
Establish and enforce first-line controls, manage operational AML/KYC risks, oversee remediation actions from audits and regulatory reviews, and drive continuous process improvements.
Recruit, develop, and lead a team of KYC Operations professionals, manage workflows to meet SLAs, and provide operational updates and risk insights to senior management.
Strong knowledge of AML/KYC regulations and operational KYC processes with ideally 5+ years relevant experience.
Proven experience in KYC Operations, AML Operations, or Financial Crime roles within Financial Services.
Demonstrated people management experience including performance management and capability development.
College or university degree and/or equivalent relevant professional experience.
Experienced leader capable of managing a high-volume KYC operations team with strong focus on compliance and operational risk management.
Operates effectively within financial services regulatory frameworks, with ability to escalate complex issues and influence stakeholders.
Skilled in process optimization and change management in AML/KYC environments, with strategic insight into continuous improvement and operational discipline.