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Mid-level, generalist RCM supervisor role with common skillset and modest brand, moderate applicant competition.
Role requires healthcare billing and RCM expertise, limiting cross-industry transferability.
Explicit 5–8 years RCM experience plus supervisory requirement and domain-specific billing knowledge increases strictness.
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Supervise daily operations of the Charges team ensuring productivity, accuracy, and turnaround time goals are met, including charge entry, claim generation, and compliance.
Serve as primary operational liaison for assigned clients, managing relationships, conducting reviews, resolving escalations, and improving client satisfaction.
Lead operational onboarding for new customers involving coordination across multiple teams, validating workflows, and ensuring timely go-live milestones.
Bachelor's degree in Healthcare Administration, Business Administration, Life Sciences, or related field.
5–8 years of experience in Medical Billing/Revenue Cycle Management with at least 2 years in a supervisory or team lead role in Charges or Billing.
Experience in customer onboarding, client relationship management, and strong knowledge of charge entry, claim creation, payer requirements, and healthcare billing workflows.
Not explicitly mentioned: Notice period or strict location requirements.
Proven capability in leading teams in high volume medical billing or revenue cycle environments with operational accountability for accuracy and turnaround times.
Experience managing multiple client implementations and onboarding projects simultaneously with stakeholder coordination and issue resolution.
Familiarity with behavioral health or ambulatory care billing processes and possibly working knowledge of behavioral health EHR platforms such as CareLogic, Credible, or InSync.