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Tier-1 brand plus remote role increase candidate pool, though Salesforce specialization limits generalist applicants.
Salesforce CRM skills transfer across industries but require platform-specific experience, so moderate industry portability.
Explicit 6+ years plus mandatory Salesforce domain experience make shortlisting relatively strict.
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Lead requirements gathering, analysis, and documentation for Salesforce platform optimization to meet business needs.
Configure and enhance Salesforce functionalities including custom objects, workflows, validation rules, and process builder.
Manage end-to-end collaboration with development teams, conduct UAT, support deployment, and provide user training and documentation.
Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field.
Minimum 6 years of experience as a Business Analyst with a strong focus on Salesforce.
Proven experience in Salesforce configuration including Sales Cloud, Service Cloud, Community Cloud, and related automation tools.
Familiarity with Agile/Scrum methodologies.
Experienced in bridging business and technical teams with strong analytical and communication skills.
Hands-on with Salesforce configuration and knowledgeable of advanced features like process builder and validation rules.
Preferably holds Salesforce Administrator Certification (ADM 201) and has exposure to Salesforce integration projects or development technologies (Apex, Visualforce, Lightning).