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Generalist data analyst in Bangalore with common BI/SQL skills and 2–5 years attracts high competition.
Core BI and SQL skills transfer across industries, but contact-center domain preference makes fit sensitivity medium.
Explicit 2–5 years plus mandatory SQL, BI tools and A/B testing yields medium shortlisting strictness.
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Deliver Business and Product Insights through detailed data analysis to improve business performance.
Serve as subject matter expert in designing and recommending business approaches and methodologies to address key business issues.
Collaborate with cross-functional teams and leadership to produce engaging reports and presentations with data visualization tools like Power BI and Domo.
Master’s degree in Business Administration, Statistics, Information Systems, Applied Math, or related field or equivalent work experience.
Proficient in SQL databases, business and data analytics, and data visualization tools (Power BI, Domo).
Understanding of A/B testing and key metric identification for business performance.
Work Experience Required: 2-5 years.
Experienced in contact center business or digital products, including Conversational AI Optimization and digital transformation solutions.
Comfortable interacting with senior executives and managing multiple projects with minimal supervision.
Strong analytical skills with ability to work strategically in identifying optimization opportunities and improving business outcomes.